FAQ - Frequently Asked Questions
Operations
We are open 8AM - 8PM 7 days a week
There is no obligation for you to be present during a clean. You are free to take advantage of your free time!
You can get a quote by getting into contact with us here
We cover the entirety of the Midlands and beyond. Not sure? Get in touch and ask here.
Our insurance policy covers the following: Employers Liability, Public Liability and Products Liability. So yes, We are fully covered! If you would like more information on our insurance policy, click here and we can provide you with any information that you need.
Cleaning depends upon your individual needs. We offer basic home clean, regular house cleaning, regular office cleaning, as well as intensive deep cleaning for any property, whether commercial or domestic. We also specifically offer end of tenancy cleaning for landlords or letting agents.
All cleaning services cover all domestic and commercial work from cleaning bedrooms to bathrooms and offices, as well as living spaces to kitchens. The difference in a one-off clean compared to regular cleaning is the period and frequency of the cleaner’s visits. For regular cleaning, you have the option to choose between daily, weekly, or monthly.
If your home or commercial space needs more deep cleaning on a casual basis, one-off cleaning is the best service for you. We also offer end of tenancy cleaning that caters to all of your cleaning needs as well as satisfies the requirements of the landlord or tenant.
The services do not stop there. Bee Quality Services also caters to Airbnb businesses. Our Airbnb cleaning covers cleaning needs for vacation rental rooms and properties.
All cleaning services cover all domestic and commercial work from cleaning bedrooms to bathrooms and offices, as well as living spaces to kitchens. The difference in a one-off clean compared to regular cleaning is the period and frequency of the cleaner’s visits. For regular cleaning, you have the option to choose between daily, weekly, or monthly.
If your home or commercial space needs more deep cleaning on a casual basis, one-off cleaning is the best service for you. We also offer end of tenancy cleaning that caters to all of your cleaning needs as well as satisfies the requirements of the landlord or tenant.
The services do not stop there. Bee Quality Services also caters to Airbnb businesses. Our Airbnb cleaning covers cleaning needs for vacation rental rooms and properties.
Once service is complete you will be sent an invoice detailing service as well as bank details for the transfer. Payments are always processed after the completion of service.
If there is an improvement you would like us to make in any of our cleaning or painting and decorating services, we are happy to come back to you and sort it out free of charge.
As a company we extent far further than just our services. We are active in the community and strive to teach and help those that need it become a better version of themselves.
We typically prefer to prove cleaning supplies, but if you have supplies that you would like us to use just let us know and we can arrange that! Providing supplies yourself will most definitely be cheaper for you!
Throughout COVID-19 we will continue providing our cleaning service unless otherwise requested. However we do have a safety protocol, following the guidelines of the NHS. This includes practising social distancing, wearing protective equipment, regular hand washing as well as undergoing specific training with Bee Quality Services, etc.
If you would like more information please get in touch here.
If you would like more information please get in touch here.
Cleaning Services
We offer a range of cleaning services including the following: regular cleaning services, one-off (and end of tenancy cleaning) and carpet cleaning. We are always expanding and developing new innovative cleaning strategies. We are looking to widen our horizons and invest in more machinery to provide more services for the Great British community.
A deep clean is the cleaning of a property or item that is in a state worse than average. This is our most popular cleaning service type for one-off cleans! Deep cleaning is in inclusive of the property from top to bottom! Ovens, toilets, bathrooms, skirting boards. Everything is included!
On average a bedroom should take around an hour to clean. However this varies depending on the size and state of the property. We go until the job is done (within reason of course).
This is the accordion body content. It is typically best to keep this area short and to the point so it isn't too overwhelming.
We want you to have cleans your way. If you have specific cleaning requests we will be sure to meet them! This can either be sent to us via email or you can give it directly to your cleaner.
As a company we have been around for coming near enough 3 years. However, our Project Manager has been in the industry, perfecting the cleaning art for the past 14 years.
Sparkle Cleaning is essentially cleaning when your property is not deeply dirty and perhaps requires dusting or surface wiping. Sparkle cleaning does not cover the cleaning of ovens, limescale, stains or any other deep grime.
After you set up a regular cleaning service, we’ll be there like clockwork on the date and time you choose. The only thing that can happen is that we will check up on you from time to time to see how you are getting on with us :).
If you have an out of the ordinary case you would like us to cover, we are happy to speak to you about it click here to get in touch.
Pre-assessment: We always take some time to examine your carpet first so that we can understand its condition and determine its individual requirements.
Vacuuming the carpet: In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly, thus cleaning it in with far more efficiency.
Washing & Deodorising: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam and/or water to clean your carpet. We add a fresh fragrance and clean feel to your carpet.
Vacuuming the carpet: In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly, thus cleaning it in with far more efficiency.
Washing & Deodorising: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam and/or water to clean your carpet. We add a fresh fragrance and clean feel to your carpet.
Painting and Decorating Services
Yes of Course! Our decorators are skilled individuals, we can fill in cracks and holes in your walls prior to painting. All you have to do is let us know and you can consider it done.
We use the best and most cost effective paints and wallapers for all jobs. For instance Dulux© is a brand we commonly use in order to ensure quality is kept at a high.
Other
All tips are greatly appreciated. You can have tips added to your invoice of which 100% would go to the cleaner. If you would prefer to give the cleaner cash that is also fine.
We most certainly can! Just get in touch with us here and we can arrange that for you.
We love animals here at Bee Quality Services. But just give us a heads up to make sure no one gets a surprise when cleaning!
We use the best and most cost effective paints and wallapers for all jobs. For instance Dulux© is a brand we commonly use in order to ensure quality is kept at a high.